Administrative Assistant (Bilingual) – Little Rock

This is a safety sensitive position

Summary: Oversees general office activities and ensures the daily operations of the office are conducted in a professional and efficient manner.

Essential duties and responsibilities include the following.  Other duties may be assigned.

  • Assisting physicians with patient scheduling, completion of associated documentation, and receipt of payments
  • Assisting site supervisors as needed
  • Assisting with continuity of care and patient traffic flow
  • Tracking client attendance for scheduled physician appointments
  • Answering incoming telephone calls, taking and conveying associated messages;
  • Processing requests for services as needed
  • Verifying client Medicaid/Insurance coverage as needed
  • Interacting with physicians’ offices to obtain PCP referrals as needed
  • Performing general secretarial duties as needed
  • Monitoring and maintaining the confidentiality of client and staff protected information
  • Providing customer service as needed
  • Assisting with maintaining office safety and performance of emergency drills
  • Maintaining Material Safety Data Sheet file
  • Maintaining product recall file
  • Distributing and adhere to policies and procedures as established by superiors
  • Other duties as assigned

Supervisory Responsibilities:

  • None 


  • Individual must be able to perform each essential duty satisfactorily
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and Experience:

  • Related experience and/or training
  • Moderate to excellent computer skills
  • Ability to organize and complete multiple tasks in a timely manner

Language skills:

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write professional reports and general business correspondence
  • Ability to effectively present information and respond to questions from staff, clients and the general public

Mathematical skills:

  • Ability to perform basic mathematical functions such as addition, subtraction, multiplication and division

Reasoning ability:

  • Ability to define problems, collect data, establish facts, and draw valid conclusions

Physical Demands:

  • Ability to successfully perform those duties and tasks that are essential to the function of the job.
  • Reasonable accommodations will be made for those individuals with disabilities to perform the essential functions of the job.
  • Required to stand; walk; sit; use hands to finger; handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
  • Must be able to frequently lift and/or move up to 20 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work environment:

  • Reasonable accommodations will be made for those individuals with disabilities to perform the essential functions of the job.
  • The noise level is usually moderate.